WHEN WILL MY ORDER SHIP?
All orders containing Pre-Order products will be held until the release/arrival of all items in that order.
Due to factors outside our control (Pandemic, Production delays, etc..) some product may be fulfilled later than the initially posted release dates.
CAN YOU SEND SOME OF WHAT I ORDERED EARLY?
Should you wish to split part of an order to be sent ahead of time, it will require the purchase of an additional $11.99 shipping charge.
Due to manufacturer policies, all Magic The Gathering and Yu-Gi-Oh! TCG pre-orders can not be fulfilled outside of Canada.
All pre-orders for Trading Card Game Sealed Product are final sale. There will be no refunds/cancellations for pre-orders of TCG sealed products.
When you place an order with our store, we order those products from our distributors for you. This order is a commitment to our distributors, and can not be cancelled by us.
TCG Sealed Products will not be refunded due to wave-based fulfillment strategies by parent companies or manufacturers delays.
While Skyfox Games strives to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, we shall have the right, at our sole discretion, to refuse or cancel any orders placed for the item. In the event that an item is mispriced, we may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Please note that order cancellations due to an error of ours are not subject to any penalties.
HAS THIS RELEASED/ARRIVED YET?
An item has been released officially upon the removal of the "Pre-Order" text from the name. Release dates are subject to change due to errors or delays in regards to publishing, distribution and/or other unforeseen circumstances.
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